Acceptance of Terms
Welcome to REMAI HQ. By accessing or using our website or platform, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Service Description
REMAI HQ provides profit intelligence and business analytics software for e-commerce operations, including order profit analysis, settlement reconciliation, platform fee analysis, advertising profitability tracking, product cost management and refund analysis.
Authorized Use
You may use our services only for lawful business purposes and in accordance with these Terms. You agree not to misuse the platform, attempt to access data you are not authorized to view, or interfere with the normal operation of our services.
Account Responsibility
- You are responsible for providing accurate account and business information.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for any activity that occurs under your account.
Platform Integrations
Our services may connect to third-party commerce platforms, such as TikTok Shop, through authorized integrations. Your use of those platforms remains subject to their own respective terms. You are responsible for maintaining the authorizations required for these integrations to function, and for revoking access through the relevant platform when no longer needed.
Intellectual Property
All software, design, trademarks, content and materials associated with REMAI HQ are the property of REMAI HQ or its licensors, unless otherwise stated. Nothing in these Terms grants you any ownership rights in our intellectual property.
Availability
We aim to keep our services available and reliable, but we do not guarantee uninterrupted or error-free operation. Features may be added, changed or removed as the platform continues to develop.
Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, express or implied. Analytics and figures provided by REMAI are intended to support, not replace, your own business judgment. You are responsible for your own business decisions.
Limitation of Liability
To the fullest extent permitted by law, REMAI HQ shall not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, our services.
Termination
We may suspend or terminate access to our services if these Terms are violated or if necessary to protect our platform, other users or third parties. You may stop using our services and revoke platform authorizations at any time.
Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms. The "Last updated" date at the top of this page reflects the most recent revision.
Contact
Questions regarding these Terms may be sent to: